Privacy Policy
Last Updated: January 14, 2026
1. Introduction
Welcome to SoulAura ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our dating application.
2. Data We Collect
We collect the following categories of personal data:
Identity Data: Name, age, gender, date of birth, zodiac sign, photos.
Contact Data: Email address.
Profile Data: Bio, interests, personality test results (Big 5), relationship intentions, lifestyle preferences (education, religion, pets, etc.).
Social Media Data: If you connect Spotify or YouTube, we access your public preferences (artists, genres, channels) to improve matching.
Location Data: Approximate location for distance-based matching (never your exact coordinates).
Usage Data: App interactions, matches, messages, and swipe patterns.
Device Data: Device type, operating system, and app version for technical support.
3. Why We Collect Your Data
We use your personal data to:
Create and manage your account.
Calculate zodiac, personality, and social media compatibility scores.
Show you potential matches based on your preferences.
Facilitate messaging between matched users.
Verify your identity and prevent fraud.
Improve our services and develop new features.
Comply with legal obligations.
4. How We Store Your Data
Your data is stored securely using industry-standard encryption. We use secure cloud providers with data centers in the United States and European Union. Data is retained only for as long as your account is active or as needed to provide services. Backup data is retained for up to 30 days after account deletion to prevent accidental loss.
Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Access Control: Only authorized personnel can access personal data.
Third Parties: We do not sell your data. We only share with service providers essential to app functionality.
5. How to Delete Your Data
You have the right to delete your account and all associated data at any time. Here's how:
Open the SoulAura app.
Go to Settings (from your Profile).
Navigate to the Account tab.
Tap "Delete My Account".
Confirm deletion. Your account and data will be permanently removed within 30 days.
Alternatively, you can email us at
privacy@soulaura.appto request data deletion.
6. Your Rights
Under GDPR and CCPA, you have the right to:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate personal data.
Erasure: Delete your personal data ("right to be forgotten").
Portability: Receive your data in a machine-readable format.
Withdraw Consent: Opt out of non-essential data processing.
7. Third-Party Services
We integrate with third-party services (Spotify, YouTube) only when you explicitly connect them. These services have their own privacy policies, and we only access data you choose to share.
8. Children's Privacy
SoulAura is intended for users aged 18 and older. We do not knowingly collect data from anyone under 18. If we discover a user is under 18, we will immediately delete their account and data.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via in-app notification or email.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, contact us at:
Email:
privacy@soulaura.app
Support:
support@soulaura.app